TERMS & CONDITIONS
Welcome to Fuzzy Shop. By using our website and placing an order, you agree to these terms. Fuzzy Shop is operated by Fuzzy World Inc., Châteauguay, Quebec.
Products & pricing
We do our best to display products, descriptions, and prices accurately. Prices are in Canadian dollars and may change without notice. If a pricing or product error affects your order, we’ll contact you before processing and offer to confirm or cancel.
Orders
Placing an order is an offer to buy. We reserve the right to accept or decline any order — for example, if an item is out of stock, a pricing error occurred, or we suspect fraud. If we cancel an order you’ve paid for, you’ll be refunded in full.
Payment
Payment is processed securely at checkout through our payment provider. Your order is confirmed once payment is successfully received.
Shipping & returns
Shipping and returns are governed by our Shipping & Returns policy. Please review those before ordering — note that opened food, treats, and supplements can’t be returned for health and safety reasons.
Product use
Our products are intended for the pets they’re designed for. Always follow feeding guidelines, age and size recommendations, and any instructions on the packaging. If your pet has a health condition, check with your veterinarian before introducing new food or supplements.
Intellectual property
All content on this site — logos, text, images, design — belongs to Fuzzy World Inc. or its suppliers and may not be copied or reused without permission.
Limitation of liability
We provide our products and website in good faith. To the extent permitted by law, Fuzzy World Inc. is not liable for indirect or incidental damages arising from the use of our products or website.
Governing law
These terms are governed by the laws of the Province of Quebec and the laws of Canada applicable therein.
Contact
Questions? Email help@fuzzyshop.co or visit us at 200 Bd Industriel, Suite 200-B, Châteauguay, QC J6J 4Z2.