Fuzzy Shop (“we,” “us”) respects your privacy. This policy explains what we collect, why, and what you can do about it. Fuzzy Shop is operated by Fuzzy World Inc., based in Châteauguay, Quebec.

What we collect
When you shop or contact us, we collect what’s needed to serve you: name, email, phone, shipping and billing address, and order details. Payment information is processed securely by our payment provider — we never see or store your full card number.

Why we collect it
To process and ship your orders, send order updates and tracking, respond to your questions, prevent fraud, and — only if you opt in — send you news and promotions. You can unsubscribe from marketing emails anytime.

Cookies
Our site uses cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser, though some features may not work properly.

Who we share it with
We only share data with the providers who help us run the business — payment processors, shipping carriers, and our website platform. We do not sell your personal information to anyone.

Your rights
Under Quebec’s privacy law (Law 25), you can ask to access, correct, or delete the personal information we hold about you. To make a request, email [privacy email].

Data retention
We keep order and customer records as long as needed for the purposes above and to meet legal and accounting obligations.

Contact
Questions about your privacy or this policy? Reach our privacy officer at help@fuzzyshop.co
, or write to us at 200 Bd Industriel, Suite 200-B, Châteauguay, QC J6J 4Z2.